Thursday, May 22, 2025

Bates County Memorial Hospital Honors EMS Call of the Year

As part of its EMS Week celebration, Bates County Memorial Hospital recognized Paramedic Rich Glossip and EMT-B Stephen Stark as recipients of the hospital’s 2025 Call of the Year award in a ceremony held on Wednesday, May 21.

Staff, volunteers, and board members gathered in the hospital’s dining room to hear details of the emergency call that demonstrated exceptional teamwork, skill, and compassion. Both honorees received custom walnut plaques in recognition of their outstanding service.

Stephen Stark has served with the BCMH Ambulance team for three years and brings a strong background of service, including four years in the U.S. Marine Corps. With 10 years of experience as an EMT-B, Stark recently began paramedic training to advance his career in emergency medicine. He also serves as a field training officer, mentoring newer team members with the leadership experience gained from both military and EMS service.

Rich Glossip has been part of the BCMH EMS team since 2011 and brings decades of experience to the field. He served as a U.S. Navy corpsman for five years before beginning his EMS career in 1992 with the Kansas City Fire Department.

Russell Whisenand, EMS Supervisor at BCMH and a Paramedic himself, reviewed more than 2,500 emergency calls from 2024 before selecting this one for recognition. “Even though the outcome was not what we hoped for,” Whisenand said, “this crew gave it their all and performed with excellence.”

Both Glossip and Stark spoke during the ceremony, expressing their mutual respect and reflecting on the call that earned them the award.

“It’s awesome to have a good partner like Stephen,” Glossip said. “You barely have to talk to each other when you’re working a call like that. That’s what I take from it—we did our best for him, and working with a good partner, it’s all you can ask for.”

Stark added, “I’ve learned a lot from working with Rich. Experienced medics like him bring a lot of stories and a wealth of knowledge.”

BCMH CEO Greg Weaver opened the ceremony with remarks about the importance of recognizing excellence in emergency care.

The BCMH Ambulance Department operates 24/7, staffed by two-person teams made up of one paramedic and one EMT-B. EMS Week, recognized nationally from May 18–24, honors the life-saving work of EMS professionals and their vital role in the health and safety of the community.