Family Care
Clinics, rural health clinics of Bates County Memorial Hospital, are currently
facing significant phone connectivity issues that may take some time to
resolve. We know it’s important for our patients to talk to us, and we are
working hard to solve these issues.
While we
are fixing the phone lines, patients who can use our patient portal should send
a message to their doctors. Our staff will call you back as soon as they can.
For those
without portal access, we have established emergency backup lines for each of
our clinics:
·
Nursery Street: 6604649133 or 6604649052
·
High Street: 6604641981 or 6604644790
·
Adrian: 6604649095 or 6604649090
·
Rich Hill: 6604644926 or 6604644808
These
backup lines do not have voicemail, but they will show your missed call number.
Our staff will call you back as soon as possible.
“We are
actively working to resolve the phone connectivity issues as quickly as
possible. Our commitment to providing the best possible care for our patients
remains our top priority, and we appreciate your understanding and patience
during this time,” said Tricia Cook, Clinic Business Manager for Family Care
Clinics.
We
appreciate the patience and understanding of our community during this time.
Our commitment to providing quality care remains our top priority.
